Legal Notice for


This page describes the terms and conditions governing the use of this website (hereinafter the "Site"). Should you wish to use the Site, please read these terms and conditions carefully.

As terms and conditions may be amended at any time, without prior notice, we advise you to consult them regularly.

I) Legal Statements


Intellectual property

The Site belongs to and is operated by SANOFI AB, (hereinafter “Sanofi”) belonging to the SANOFI GROUP. The layout and each of the components, including – but not limited to – trademarks, logos and domain names, appearing on the Site, are protected by current laws on intellectual property, and belong to Sanofi or its affiliated companies, or their use is the subject of authorisation from third party.

No component of the Site may be copied, reproduced, altered, edited, downloaded, denatured, transmitted or distributed in any way whatsoever, on any medium whatsoever, in whole or in part, without the prior written consent of Sanofi, except solely for use for press requirements conditional on compliance with intellectual property rights and any other property rights that are mentioned. Copying for private use is only authorised for your own personal, private, non-commercial use, on your personal computer.

The following statement should appear on any authorised copy of all or part of the content of the Site:


Any authorised use of items composing or shown on the Site must not be denatured, changed or altered in any way whatsoever.

Sanofi or its affiliated companies reserve the right to take legal action against any breach of its intellectual property rights.

Nature of information

The Site is dedicated to health care professionals and general public. In general, the Site provides product information about Clexane® (Enoxaparin) Syringes, Clexane® Forte Syringes and Clexane® Multidose Vial and in general about venous thromboembolism. It also aims at increasing public awareness about the related illnesses. 

Regarding health care professionals: the purpose of the Site is to provide additional services for physician prescribing Clexane®. It summaries relevant topics in the field of thromboses treatment and prophylaxis.

Regarding general public: the purpose of the Site is to provide additional information for patient using enoxaparin. It summaries relevant information on thrombosis treatment and prophylaxis.

Information, especially financial, published on the Site shall not be considered as an encouragement to invest. It should not under any circumstances be interpreted as prospecting or as a public offering, nor is it an offer to subscribe, buy or swap shares or other securities in Sanofi and/or its affiliated companies. Sanofi, draws your attention to the fact that financial information posted on the Site is regularly updated (if financial information is provided online).

The Site may offer opinions by experts consulted in a particular field in relation to the content of the Site or excerpts from press articles. Any such information solely represents the opinion of the expert consulted or the publication, and is not necessarily the opinion of Sanofi or the SANOFI GROUP. Any such experts are not employees of Sanofi or the SANOFI GROUP and do not receive any emoluments in exchange for Sanofi using their opinion. Sanofi is not responsible for the accuracy or completeness of any such information and opinions.

The Site may also include information on health, physical condition, the medical field and medical treatments for human use. Said information is published on the Site for informational purposes only and is no substitute for the advice of your physician or pharmacist. The information should not be used under any circumstances to make a medical diagnosis of an illness or physical problem, or for prescribing or using drugs presented on the Site. You may report via the Site health concerns, adverse events or product technical complaints, or ask technical or medical questions regarding Sanofi products. However, in all instances you should refer to your physician or pharmacist.


Links to other sites

The liability of Sanofi or of the SANOFI GROUP shall not be incurred by a third party site that can be accessed via the Site. Sanofi does not have any way of controlling the content of such third party sites which remain entirely independent of Sanofi. Moreover, the existence of a link between the Site and a third party site does not under any circumstances mean that Sanofi approves the content of that site in any way whatsoever and in particular the use that may be made of it.

In addition, you are responsible for taking the precautions necessary to prevent any infection from the Site, in particular by one or more computer viruses.

External sites may include hypertext links to the Site. Any such links should not be created without the express prior consent of Sanofi. In any case, Sanofi is not in any way liable for the non-availability of such sites and Sanofi does not scrutinise, check or approve them and is not responsible for contents, advertising, products or other components available on or via those sites.

Limitations on liability

Sanofi strives to the best of its ability to ensure that information published on the Site is accurate and up-to-date. It reserves the right to correct content at any time, without prior notice. However, Sanofi cannot guarantee that the information available on the Site is accurate, correct, up-to-date or complete.

Consequently, and except for property damage resulting from gross or intentional negligence by Sanofi, the latter declines any liability:

  • for any inaccuracy, error or omission as regards information available on the Site;
  • for any damage resulting from fraudulent intrusion by a third party resulting in an alteration of information or items made available on the Site
  • and more broadly, for any property damage or consequential loss, for any reason, of any origin, nature or with any consequences whatsoever, even if Sanofi had been warned of the possibility of such damage or loss, caused (i) because of any access to the Site or because it was impossible to access it, (ii) because of the use of the Site, including any harm or virus that may infect your computer or any other property, and/or (iii) because of the credence given to any information coming directly or indirectly from the Site.

The components of the Site or of any other site are provided "as is" without any guarantee of any kind, whether implicit or explicit. Sanofi does not offer any implicit or explicit guarantee, relative, without limitation, to their market value or suitability for any given purpose.

Availability of the Site

You acknowledge (i) that it is technically impossible to provide the Site free from any defect and that Sanofi cannot undertake to do so; (ii) that defects may lead to the Site being temporarily unavailable; and that (iii) operation of the Site can be affected by events and/or matters that Sanofi does not control, such, for example, as means of transmission and communication between you and Sanofi and between Sanofi and other networks.

Sanofi and/or its suppliers may, at any time, alter or interrupt, temporarily or permanently, all or part of the Site to undertake maintenance and/or make improvements and/or changes to the Site. Sanofi is not responsible for any alteration, suspension or interruption of the Site.

Information on products

Information included and published on the Site may include direct or indirect references to products, programmes and services of the SANOFI GROUP that are not announced or available in some countries or some regions or that may be supplied under a different name and may be subject to regulations and terms of use that differ depending on the country. Such references do not mean that Sanofi or the SANOFI GROUP intends to sell those products, programmes or services in your country. Refer to Sanofi or your Sanofi sales partner for any information about the products, programmes and services available to you.

Legal provisions

The Site and its content are governed by the Laws of Sweden, and any disputes relating thereto are subject to the jurisdiction of the courts of Sweden.


II) Specific Terms & Conditions

Publisher of the Site:

SANOFI AB, a company duly organized under the laws of Sweden, having its head office located at Lindhagensgatan 120- SE- 10425 Stockholm Sweden.

Head of Publication

Anna-Kaija Gronblad, Managing Director,  Tel..: +46 08 634 50 00

Site hosting

Microsoft Azure, 1 Microsoft Way Microsoft Corporation Redmond, Washington



  • Register trademark

    The use of certain third party trademarks on the Site does not imply that their respective owners approve the contents of the Site. These third parties are and remain totally independent of Sanofi and SANOFI GROUP.


  • Video/photo credits
    This information will be provided to you by Sanofi upon request.



Sanofi & your Privacy

Sanofi respects individual privacy and values the confidence of its customers, partners, patients, users and employees. Therefore, Sanofi takes your privacy seriously and all processing of personal data is done in accordance with applicable laws and regulation on data protection.

This Data Privacy Policy sets forth Sanofi’s practices regarding the collection, use and disclosure of information that you may provide through Sanofi’s websites.  This Data Privacy Policy applies to the websites which are operated or controlled by Sanofi and its affiliated companies and describes how and why Sanofi collects information about you as a customer, partner, patient, user or employee.

Some Definitions

Adverse event” shall mean any undesirable experience associated with the use of a medical product in a patient.

Data controller” shall mean the person(s) who determine the purposes and means of processing personal data

Medical information enquiry” shall mean any unsolicited enquiry arriving via phone, mail, websites and other sources from internal and external customers.

Personal Data” shall mean information related to an identified or identifiable individual.  

 “Sensitive personal data” are personal data, revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, data concerning health or sex life and sexual orientation as well as genetic data or biometric data. Sensitive Personal Data are special categories of personal data that are subject to additional and protections with regard to EU data protection law.

Please read this entire Data Privacy Policy before using our websites or submitting information to Sanofi through our websites. As Sanofi’s Data Privacy Policy may be amended at any time, without prior notice, we also advise you to consult it regularly.


General Information


What personal data of yours is collected and processed

Your personal data

Sanofi may process the following personal data:

  • Information we collect about you: Sanofi may collect automatically some technical information, including but not limited to the Internet Protocol (IP) address, your log-in information, browser information, plug-ins, time zone setting and operating system, with regard to each of your visit on Sanofi’s website. Sanofi may also collect information about your visit, including but not limited to the page you access before, during and after your visit to Sanofi’s website (including date and time), your activities on the website, page response time, length of visit to certain pages, and page interaction information with regard to each of your visit on Sanofi’s website.


  • Information you give us: You may give Sanofi personal data by filling in form(s) available on the website or by simply corresponding with Sanofi by email, phone, fax, post or by any other means. This includes, for example, information you provide when you register to use any of the features of Sanofi’s websites to any of Sanofi’s services. 

The personal data Sanofi may collect includes (but might not be limited to) your Name, and/or Address, and/or Email address, and/or Telephone number, and/or Place of employment.

  • In certain cases, Sanofi may also receive information about you from other sources.

Legal basis

The legal basis for processing your non-sensitive personal data, such as technical data that Sanofi may collect during your visit to Sanofi’s website or your name, e-mail address etc., is the legitimate purposes that Sanofi pursues in order to optimize and improve your visit to Sanofi’s websites or to receive and process your inquiries by your submission of a form or when contacting Sanofi by email, phone or any other means.

If you submit sensitive personal data, such as your health data related to an adverse event, the legal basis for processing these personal data will be the legal obligation for Sanofi to collect, process and retain these data pursuant to the relevant and applicable local and European legislation. If you have submitted sensitive personal data, such as your health data when you use the any user forum or application made available by the Company, such personal data will be processed based on the consent that you gave before using the forum or application.

Please note, that you are free to withdraw your consent to the processing of your personal data at any time.  

Special rules apply to information concerning adverse events. For more information, please see our Pharmacovigilance Section of this Privacy Policy.

For what purpose(s) and for how long is your personal data processed

Purposes for which your personal data is collected

Sanofi may process your personal data:

  • for statistical purposes; and/or
  • to be able to analyse the use of Sanofi’s websites; and/or
  • to ensure and improve the functionality of Sanofi’s webpages; and/or
  • to identify you so we can reply to your inquiries; and/or
  • to meet all legal, medical, regulatory, pharmacovigilance and compliance requirements; and/or
  • to send, information on seminars and presentations, greetings, newsletters, or other notifications relating to Sanofi and its activities; and/or
  • to provide you with the requested services, documentation and products. 

Retention period

Your personal data will be stored as long as it is necessary in order for Sanofi to fulfil the purposes for which your personal is collected as stated above, or for which it is further processed. Sanofi stores and processes your personal data for a period reasonably determined by business necessity and for all the obligations Sanofi may have to comply with, as it may be required by law.

Disclosure or transfer of personal data to third parties

International transfer of your personal data

As Sanofi is part of a global group of companies, Sanofi may share your personal data with other affiliates of the Sanofi Group. Such transfer to group companies will be done for the abovementioned purposes (cf. section “For what purposes and for how long is your personal data processed”) and based on the same legal ground as the processing as such.

Sanofi may also transfer your data to external service provider(s) (such as IT resources providers, research organizations, marketing agencies, IT solutions service providers, etc.) who assist Sanofi in the processing of your personal data (the "Recipients"). Some of these Recipients may be located in countries outside the EU/EEA, which do not ensure the same level of personal data protection as the country where you are located. In such case, Sanofi has implemented appropriate mechanisms to protect your personal data, including notably (but not limited to) data transfer agreements based on the European Commission standard contractual clauses, or Binding Corporate Rules.

For more information on the countries where the data are transferred or on the data transfers mechanisms implemented, you can contact

Which security measures are in place?

Any such sharing will be in compliance with the applicable law.

Sanofi will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with our Data Privacy Policy and that your personal data collected by Sanofi has the same protection that Sanofi extends to its own confidential information.

However, please be aware that there is always some risk involved when submitting data over the Internet and that Sanofi cannot guarantee that its websites are 100% safe from illegal tampering or “hacking.”

Any data transmitted over the Internet may be at risk.

Your rights

As a user of Sanofi’s websites, you have the following basic rights under the applicable data protection laws and regulation:

Right to access: You may at any time inquire whether your personal data is being processed by Sanofi, and, if so, you may for example enquire what data is processed about you, the purpose of such processing and to whom such data may be disclosed. In addition, when a Sanofi’s website includes a feature relevant for the right of data portability, you have the right to receive your personal data provided to Sanofi in a structured, commonly used and machine-readable format to transmit such data to another data controller.

Right to rectification and deletion: If the personal data collected about you is incorrect or inaccurate, you may request Sanofi to rectify the incorrect or inaccurate personal data of yours.

Right to object and file a complaint: You may at any time object against the processing of your personal data with request to stop or limit Sanofi's processing of your personal data. Further, you are entitled to file a complaint about the processing of your personal data to the following data protection authority:

the Swedish Data Inspektion Board, -  Drottninggatan 29, 5th Floor, Box 8114, 104 20 Stockholm -

Sanofi warrants that it will work in good faith, cooperate with the relevant Data Protection Authority and comply with its decision.

Right to be forgotten: You also have the right to obtain erasure of your personal data (“right to be forgotten”).

Please note that your right to such access or correcting may be limited by applicable law.

Other confidential information

Apart from the information (including personal data) that Sanofi requests from you, Sanofi’s Websites are not intended to receive other information from you, including confidential information. Consequently, and except for personal data mentioned above, any information not requested by Sanofi, whatever its form - document, data, graphic, question, suggestion, concept, comment or other - that you send to Sanofi through its websites, will be sent at your own risk and will not under any circumstances be deemed confidential, unless otherwise provided for in applicable laws.

Also, unless otherwise provided for in applicable laws, the act of sending such information to Sanofi gives Sanofi the right to use it, reproduce it, publish it, alter it or send it with a view to dealing with your request as well as delete it, when your request has been dealt with.

Contact details

The website you are visiting (the “Site”) belongs to and is operated by SANOFI AB, a company duly organized under the laws of Sweden, having its head office located at Lindhagensgatan 120- SE- 10425 Stockholm Sweden. which determines the purposes and means of the processing of your personal data


If you wish to exercise the rights laid out in this Privacy Policy, or have any questions to the processing of your personal data, you may contact Sanofi via email at:

Please note that when you contact Sanofi via email, you may be asked to answer several questions related to your personal data in order to allow Sanofi verify your identity.




Scope of this pharmacovigilance section

Sanofi, as a pharmaceutical company, is obliged to collect, register and follow-up on any information regarding adverse events on human medicinal products which are brought to its attention, and to report to concerned Competent Authorities according to current pharmacovigilance legislation (Directive 2010/84//EU and Regulation (EU) No 1235/2010).

In addition to adverse events, Sanofi is also obliged to collect information about lack of therapeutic efficacy of a product, overdose or misuse/off-label, if a product was used during pregnancy and / or lactation, medication error/unintended failure in the drug treatment, transmission of infectious agent, occupational exposure and unexpected positive effect of a product.

Information we may collect about you

When you contact Sanofi by filling out a form available on Sanofi’s websites or by corresponding with Sanofi by email, phone, fax, post or by any other means:

  • you may provide Sanofi with personal data in connection with an adverse event that has affected you or someone else. In such a case, Sanofi may collect the following personal information:

    - name/initials;

    - age and date of birth;

    - weight and height;

    - gender;

    - relevant medical history and/or details of the product causing the reaction;

    - details of the adverse event reaction you suffered and other medicines and remedies you are taking or were taking when the adverse event occurred;

    - relationship with the subject of an adverse event report, if you have reported this event for him/her.

  • If you have provided information about your name, address, phone/fax number, email address as a reporter, these data will also be recorded as well as your occupation if relevant.


Pharmacovigilance data and medical information are considered as sensitive personal data and are only processed where relevant and necessary for Sanofi to document your reaction properly and for the purpose of meeting all pharmacovigilance and legal requirements (e.g. provide mandatory reports to national competent authorities) and to answer your enquiry.


As part of meeting Sanofi’s pharmacovigilance obligations, Sanofi may use your information to contact you and/or further investigate the adverse event.

International transfers

The personal data provided by you will be captured in a protected and secured global safety database which by design guarantees from any compliance breach to non-authorized personnel.

The data is disclosed to the European Medicines Agency (EMA) and the corresponding competent authorities in other countries of the world. It could also be disclosed to Sanofi's partners for the above purposes. The disclosure of personal data is normally only in a pseudonymous form, but upon disclosure to partners, identifiable personal data such as name and address could also be submitted so the recipient can fulfill their legal obligations.


Retention period

All Pharmacovigilance data, and all documents relating to authorized human medicinal products, will be retained by Sanofi as long as the product is marketed, and for at least 10 years after the product has ceased to exist. After that, the data will be anonymized. The anonymized data is stored in the global safety database without time limit.


Medical device, nutraceuticals and cosmetics

If you report safety data regarding medical device, nutraceuticals or cosmetics the personal data will be handled as explained above.

For more information on the legal basis with regard to medical devices, nutraceuticals and cosmetics, you can contact


Your Rights

You may access and correct your personal data at any time by contacting us (see section below “contact details”).

However, for legal reasons, Sanofi cannot delete information that has been collected as part of an adverse event report. Sanofi may also require you to provide proper identification before Sanofi comply with any request to access or correct your data. Your right to such access and/or correction may be limited by applicable law.


Contact details

Comments, questions, complaints and requests for disclosure relating to Sanofi’s handling of personal information should be directed to:

Cookie Policy

This page describes the use of cookies on this specific Sanofi’s website (hereinafter the "Site"). Should you wish to use the Site, please read this Cookie Policy carefully.

Note that this Site is belongs to and is operated by SANOFI AB (hereinafter the “Sanofi”) belonging to the SANOFI GROUP.

What are cookies?

This Site makes use of cookies. A cookie is a text file sent to your browser by the Site and stored on your computer's hard drive, smartphone or other IT device. It makes it possible to recognize your computer/IP address, and collects information about which pages and functions you visit. Most browsers allow cookies. However, users can set their browsers to refuse or remove them, if they wish.

Why do we use cookies?

Sanofi makes use of cookies to give you a better user experience on our website, to remember the choices you make when you use our website, and for continual improvement of the content and functions you experience on our website. Sanofi also uses cookies to target our marketing to tailor it to your needs and to generate statistics about use of our website. Cookies also help Sanofi distinguish between users.

The Site may make use of different types of cookie

  • Session cookies are cookies that last only for the duration of your visit and are deleted when you close your browser. They do not contain personal information that allows Sanofi to identify you. Others remain on your device until they expire or until you delete them from your cache. They are called permanent cookies and enable certain information about your use to be recalled when you return to the Site.
  • First party cookies are cookies that are stored by the Site, while third party cookies are cookies placed by others than Sanofi. This, for instance, can be companies that are helping Sanofi monitor, analyze or tailor our services, advertisements and content. Use and collection of data by third parties cannot be control by Sanofi.
  • When the Site links to third party sites, Sanofi may provide access to information or services offered by websites that are not owned or operated by Sanofi, such as YouTube videos. When you visit a third-party website by using a link on the Site, you will be subject to the privacy policy and legal notices of that website. You should therefore familiarize yourself with the privacy policy and legal notices of that website.

Overview of the cookies used on the Site

  • Necessary cookies

These are cookies necessary for the Site to function and cannot be switched off in Sanofi’s systems.

You can set your browser to block or to alert you about these cookies, but Sanofi would like to remind you that disabling cookies may prevent you from accessing certain features on our Site.

Please complete the table below with the relevant type of cookies used on the Site. The information indicated in the table is only an example.

Cookie Name

Cookie description


Used to display the EU cookie law banner


Used for audience analytics


  • Performance cookies

    These cookies are used for internal purposes to help us provide you a better user experience. They collect information about your use of the Site. Based on this information, Sanofi can improve the way the Site works and presents content to you.

    Please complete the table below with the relevant type of cookies used on the Site. The information indicated in the table is only an example but note that Google Analytics (as indicated below) will be used in almost every situation.


    Cookie Name

    Cookie description


    Part of XiTi software: monitor traffic and highlight issues that may arise by people browsing our website.


    Part of XiTi software: monitor traffic and highlight issues that may arise by people browsing our website.


    Part of XiTi software: monitor traffic and highlight issues that may arise by people browsing our website.


    Part of XiTi software: monitor traffic and highlight issues that may arise by people browsing our website.


    Part of XiTi software: monitor traffic and highlight issues that may arise by people browsing our website.



    Should you wish to opt out of being tracked by Google Analytics, please visit the following webpage

    Also note that Google’s privacy policy can be found here


  • Videos cookies

Please complete the table below with the relevant type of cookies used on the Site. The information indicated in the table is only an example. Please delete the entire section called “videos cookies” if not relevant for the situation/site.

Cookie Name

Cookie description


Used to display YouTube videos


Used to display YouTube videos


How can you control cookies?

You can block the use of cookies or remove cookies that are already installed on your browser. We draw your attention to the fact that disabling cookies may prevent you from accessing certain features on our Site and other websites.

You can set your browser to accept or reject all cookies, to be notified when a cookie is issued, to check its validity, duration and content and to periodically delete cookies.

You can also type “cookies” in your browser's help section to access the setup instructions.

For information about how to manage cookies on the browser of your mobile device, you will need to consult the device manual.

For more information about cookies, including how they are installed and how you can manage and delete them, visit